Discover all the services that we offer at TOUS.
Contact your favorite store on WhatsApp
If you would like to shop from home or you have a question for us, please contact your favorite store on WhatsApp and get personalized advice on giving the best-ever gift.
Find your store
Over-the-phone sales assistance
If you need help when making your purchase or you have any other query, you can chat with us online 24 hours a day or call the customer service number, 888-520-7330, from 09:00 am to 08:00 pm.
Curbside pick-up
- Call your favorite TOUS store.
- We’ll help you with your purchase and tell you how to pay over the phone.
- Head to your local shopping mall and we’ll deliver your purchase to your car.
*See the telephone numbers of participating stores here. .
Express shipping
Receive your order within 2-3 working days: the Express shipping cost is 14.95 USD
Packaging
All your purchases with TOUS include our gift wrapping service. Just as you would do in store, you will also receive one of our iconic round boxes and a TOUS bag when shopping on tous.com.
Free returns
You have 30 days in which to complete exchanges and returns at your nearest TOUS store.
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