Contact your favorite store on WhatsApp

If you would like to shop from home or you have a question for us, please contact your favorite store on WhatsApp and get personalized advice on giving the best-ever gift.

Find your store

Over-the-phone sales assistance

If you need help when making your purchase or you have any other query, you can chat with us online 24 hours a day or contact your favorite store.

Find your store

Curbside pick-up

1. Call your favorite TOUS store.
2. We’ll help you with your purchase and tell you how to pay over the phone.
3. Head to your local shopping mall and we’ll deliver your purchase to your car.

*Check here to see if your store provides this service.

Reserve online and delivery in 24h

1. Choose the item you would like and click on Availability in store.
2. Choose your closest TOUS store.
3. We’ll be in touch with you when your reserved order is ready.
4. Choose whether you would rather pick up your order in-store or whether we should deliver it to your home within 24 hours.*

*Check here to see if your store provides this service

Express shipping

Receive your order within 2-3 full working days. Working days are considered to be the working days from Monday to Friday, not including the official holidays shown on the United States federal holiday calendar.

Packaging

All your purchases with TOUS include our gift wrapping service. Just as you would do in store, you will also receive one of our iconic round boxes and a TOUS bag when shopping on tous.com.